Privacy Policy
At Forma Systems LLC, doing business as Car Inspection Pro ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website carinspection.pro and use our mobile vehicle inspection services
Contents
Information We Collect
We collect information that you provide directly to us when you book an inspection or communicate with us. This includes:
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Personal Identifiers: Name, email address, phone number, and billing address
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Vehicle & Inspection Data: Vehicle location (address), VIN, year/make/model, and seller contact information required to coordinate the inspection
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Payment Data: All payments are processed through secure third-party service providers (such as Stripe). We do not store your full credit card or bank account information on our servers
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Technical Data: IP address, browser type, operating system, and usage data collected via cookies to improve our website performance
How We Use Your Information
We use the collected information for:
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Service Delivery: To schedule and perform vehicle inspections and deliver the final Inspection Report
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Communication: To send appointment confirmations, updates, and respond to inquiries
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Payment Processing: To process transactions and manage refunds or travel fee adjustments
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Legal Compliance: To prevent fraudulent transactions and comply with applicable laws
Sharing Your Information
We do not sell, rent, or trade your personal information. We share data only in these circumstances:
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Service Providers: With third-party vendors such as payment processors (Stripe) and website hosting services
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Coordination with Sellers: We may share your name and the scheduled inspection time with the vehicle seller or dealership to ensure access to the vehicle
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Legal Requirements: If required by law to comply with a subpoena, court order, or other legal process
Data Security
We implement industry-standard security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security
Your Rights and Choices
Depending on your residency, you may have the right to:
- Request access to the personal information we hold about you
- Request that we correct or delete your personal information
- Opt-out of any promotional communications
Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to read their policies
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date."
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
4030 Wake Forest Road, Ste 349, Raleigh, NC 27609